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Privacy Policy

Privacy Policy

Effective Date: 01/01/2024

Autumn ABA is committed to protecting your privacy and the security of your personal health information. This Privacy Policy describes how we collect, use, store, and disclose your information when you engage with our ABA therapy services, including in-home, telehealth, and other settings, and when you visit our website, autumnabacare.com.

This Privacy Policy complies with applicable federal laws, including the Health Insurance Portability and Accountability Act (HIPAA).

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1. Information We Collect

Personal Information

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We collect the following types of personal and health information:

  • Name, address, email, and phone number

  • Date of birth and demographic information

  • Health history and diagnosis provided during intake or therapy

  • Insurance details and billing information

  • Emergency contact details

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Technical Information

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When you visit our website, we may collect:

  • IP address and browsing behavior

  • Cookies and analytics data (non-personally identifiable)

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Communication Information

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This includes records of communication via:

  • Phone, SMS, emails, and website inquiries

  • Telehealth platforms or video conferencing

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2. How We Use Your Information

We use your information for the following purposes:

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  • To provide ABA therapy services in-home, via telehealth, or other agreed-upon settings

  • To manage scheduling, billing, and account administration

  • To comply with insurance requirements and secure authorizations for therapy

  • To communicate appointment reminders, updates, and essential service notifications

  • To monitor and improve our services

  • To comply with legal obligations and respond to government requests

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3. Mobile Information and Text Messaging

We respect your privacy in mobile communications:

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  • No mobile information will be shared with third parties for marketing or promotional purposes.

  • All categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

Opt-Out of SMS Communications

You may opt out of marketing and promotional SMS communications at any time:

We may continue to send non-marketing messages, such as appointment reminders and service-related updates.

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4. Protecting Your Information

We take extensive measures to ensure the confidentiality, integrity, and security of your personal health information:

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  • HIPAA Compliance: We adhere to all HIPAA standards for storing and handling Protected Health Information (PHI).

  • Secure Storage: Data is stored in encrypted systems with access limited to authorized personnel.

  • Data Transmission: Secure encryption protocols (e.g., SSL) protect all online communications.

  • Staff Training: Employees are trained on privacy policies and HIPAA regulations to safeguard your information.

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5. Sharing Your Information

We do not sell or rent your information. We may share your information in the following circumstances:

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  • With Healthcare Providers: BCBAs, RBTs, and other professionals directly involved in your care.

  • With Insurance Providers: For billing, authorizations, and claims processing.

  • With Service Vendors: Trusted third parties who assist us with scheduling, billing systems, or telehealth services under strict confidentiality agreements.

  • Legal Obligations: To comply with applicable laws, court orders, or government regulations.

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6. Your Rights Under HIPAA

You have the following rights regarding your Protected Health Information (PHI):

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  • Right to Access: Request access to your health records.

  • Right to Amend: Request corrections to inaccurate or incomplete information.

  • Right to Restrict Use: Limit how your PHI is used or disclosed (subject to legal requirements).

  • Right to Receive Notifications: Be informed of breaches involving your PHI.

  • Right to File a Complaint: You may file a complaint with us or the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.

To exercise these rights, contact us at info@autumnabacare.com or call 732-664-0038.

7. Telehealth and Online Services

For clients utilizing telehealth services, your information is transmitted through secure, HIPAA-compliant platforms. We ensure:

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  • Encrypted video and audio communications.

  • No recording of telehealth sessions without explicit consent.

By accessing telehealth, you agree to these terms.

8. Children’s Privacy

We collect information about children under 13 with the consent of a parent or legal guardian. Information is used solely for providing ABA therapy and related services.

9. Cookies and Website Analytics

Our website uses cookies to enhance user experience and gather non-identifiable analytics data:

  • Cookies store preferences and track website activity.

  • You can disable cookies in your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The “Effective Date” will indicate when the policy was last updated.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

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By engaging in our services or accessing our website, you acknowledge and agree to the terms of this Privacy Policy.

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